Service Agreement
A、Delivery, installation
1.Party B shall service personnel to provide accurate equipment hanging into the installation location for the device to locate.
2.Party should provide 1-2 staff responsible for the contact, and arrange staff to cooperate with Party B installation personnel.
3.Party B service personnel should ensure that the goods promptly sent to the designated place to achieve the requirements of the contract by Party Delivery Time.
4. B service personnel should install the equipment required for the gas, electricity and exhaust specifications to Party in advance so that Party before the device to the gas, electricity and exhaust system ready.
5.The Party B installation shall comply therewith electrical source connected to the device can not be tampered with the wiring of the Party with the trachea Road.
B、Equipment commissioning
1.B service personnel in equipment commissioning ago, written notice to the Party to prepare the required materials, such as: PCB, tin.
2.Party B shall service personnel to provide specific reasonable requirements of process parameters, such as temperature curve, the defect rate. For B service commissioning equipment targeted.
C、Equipment training (Location: Party Factory)
1.Training content:
l the actual operation of the equipment, as well as the day-to-day maintenance, and maintenance methods.
l process parameters set, the mastery of the process.
l equipment works, electrical schematic structure.
2.Training goal: to make the technical staff of the Party with the independent operation of equipment and maintenance capacity.
3.Training requirements: Party's technical personnel may not often exchange and must be equipped with a number of technical staff.
D、Acceptance
Party of the equipment purchased under the contract or related technology agreements, acceptance, after the arrival of the goods at the place of delivery, within 7 days of the Party reasons not acceptance, be deemed acceptance without objection.
E、maintenance
1.Party B will provide 24-hour after-sales service, the Party needs to Party B support at any time, you can call the 24-hour service hotline 86-769-88055357 warranty period from the date of the goods to the start.
2. Following the non-warranty coverage
l Customer incorrect operation caused the damage.
l without prior permission of the Party B before the equipment replacement or change, deletion of parts.
l non - B certified supplier of replacement parts.
l external force, fire, earthquake, and other damage caused by the accident.
3 warranty service: to receive from the Party written fault report immediately communicate with the technical staff of Party and figure out what the fault conditions, belt accessories, immediately set out, as quickly as possible to reach a Party factory warranty conditions failure by Party B provide free repair.
4 after the warranty period, after-sales service: 3 years, only to receive spare parts cost fees and travel expenses, do not charge labor costs.
5.Party B will regularly pay a return visit or telephone interviews, to understand the of Party equipment use, and make relevant recommendations and opinions.
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